Refund policy

Return & Refund Policy – TRIOGEARZ

Last updated: 27/01/2026

At TRIOGEARZ, all sales are considered final. Please review our policy carefully before placing an order.

No Returns Policy

We do not accept returns or offer refunds for:

  • Change of mind

  • Wrong size selected

  • Customer ordering error

  • Dissatisfaction with product

  • Normal wear and tear

  • Sale or promotional items

By placing an order on our website, you agree to this policy.

Exception: Wrong Item Delivered

We will only accept a return or offer a replacement/refund if:

✅ You received the wrong item compared to what you ordered.

In this case:

  • You must contact us within 48 hours of delivery

  • You must provide:

    • Your order number

    • Clear photos of the item received

    • Photo of the packaging (if possible)

Contact us at:
📧 info@triogearz.com

Once verified, we will arrange:

  • A replacement at no extra cost, or

  • A refund if replacement is not available

Damaged Packages

If your package arrives visibly damaged, please take photos immediately and contact us within 48 hours at info@triogearz.com. We will review and determine a solution on a case-by-case basis.

Refund Processing (If Approved)

If a refund is approved due to our error:

  • Refunds will be processed within 5–10 business days

  • Funds will be returned to the original payment method

Contact Us

If you have any questions about this policy, contact us:

📧 Email: info@triogearz.com
🌐 Website: www.triogearz.com